Alternatively, you may want to guarantee NB:VA’s availability on a daily, weekly or monthly basis, in which case a retainer package is most likely to suit you.
You choose how many hours of virtual assistance you require each month, and you will be invoiced for that time (monthly, in advance). At the end of each month, NB:VA will provide a timesheet detailing the number of hours spent on your assignment(s), which will be deducted from your account. If, during any month, you need NB:VA to work more hours than are contracted, you will be notified and – with your consent – those additional hours will be added to the following month’s invoice. Conversely, any unused hours, up to a maximum of 15% of the month’s purchase, can be rolled over for one calendar month.